Due to the nature of Swegways, returns can only be accepted if the product is unused and comes in the original packaging.


At present we can only accept returns on faulty items and refunds will be issued within 7 working days as long as the items in unused and in the original packaging.


We suggest that you test your Swegway inside before venturing out to ensure a smooth transition.


Your board and control panels have a 3 month warranty, so please contact us if you experience any issues with these items and we can advise on the best course of action.